Terms of Use
Last updated: March 1, 2026. Please read carefully before using the platform.
1. Acceptance of Terms
By accessing or using Infracash services ("Platform"), you agree to these Terms of Use. If you are using the Platform on behalf of a company or legal entity, you represent that you have authority to bind that entity to these terms. If you do not agree with any part of these terms, do not use the Platform.
2. Description of Services
Infracash provides blockchain-based cross-border payment infrastructure, including: fiat-to-crypto and crypto-to-fiat conversion (On-Ramp and Off-Ramp), international payment settlement via stablecoins (Settlement), bridge between traditional financial systems and DeFi (Bridge), digital asset custody and management (Wallet), and custom stablecoin issuance (Mint). Services are intended exclusively for regulated companies and financial institutions. We do not offer services directly to end consumers.
3. Eligibility and Registration
To use the Platform, you must: be a legally established legal entity, complete the KYC/KYB (Know Your Customer / Know Your Business) verification process, provide true, complete, and up-to-date information, maintain the confidentiality of your access credentials, and immediately notify Infracash of any unauthorized use of your account. We reserve the right to refuse or terminate accounts that do not meet our eligibility or compliance criteria.
4. Acceptable Use
You agree to use the Platform only for legal purposes and in compliance with all applicable laws and regulations. It is expressly prohibited to: use services for money laundering, terrorist financing, or any illicit activity, attempt to circumvent compliance controls or transaction limits, access systems or data without authorization, reverse engineer or decompile any Platform component, and use the Platform for market manipulation or fraudulent activities.
5. Fees and Payments
Applicable service fees are described on the Pricing page and in each client's individual contract. Infracash reserves the right to change fees with 30 days prior notice. Blockchain network fees (gas fees) are variable and charged separately. All fees are non-refundable, except in cases of proven Platform error.
6. Settlement and Transactions
Transactions processed through the Platform are irreversible after blockchain confirmation. Infracash is not responsible for delays caused by blockchain network congestion, banking partner maintenance, or force majeure events. Indicated settlement times are estimates and may vary according to market and network conditions. Infracash acts as a technology intermediary and not as a depository financial institution.
7. Intellectual Property
All Platform content, including software, APIs, documentation, trademarks, and design, is the exclusive property of Infracash or its licensors. Use of the Platform does not confer any intellectual property rights over the services. API use is permitted according to the provided technical documentation, exclusively for integration with contracted services.
8. Limitation of Liability
Infracash shall not be liable for: losses arising from digital asset volatility, temporary unavailability of third-party services (banks, blockchains), misuse of access credentials by the client, or indirect, incidental, or consequential damages. Infracash's total liability is limited to the fees paid by the client in the 12 months preceding the event giving rise to the claim.
9. Regulatory Compliance
Infracash operates in compliance with laws and regulations in each jurisdiction where it operates, including Law 14.478/2022 (Crypto Legal Framework) in Brazil, applicable AML/CFT regulations, and data protection standards (LGPD, GDPR). We reserve the right to suspend or terminate accounts that pose regulatory risk, block suspicious transactions per internal compliance policies, and report suspicious activities to competent authorities.
10. Termination
Either party may terminate use of services with 30 days prior notice. Infracash may immediately suspend or terminate access in case of violation of these terms, suspicion of illicit activity, or regulatory requirement. After termination, the client will have 90 days to withdraw remaining funds, subject to compliance checks.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the Federative Republic of Brazil. Any dispute shall be resolved preferably by mediation and, failing agreement, by the courts of São Paulo - SP, to the exclusion of any other.
12. Contact
For questions about these Terms of Use, contact us: Email: [email protected]. Address: Faria Lima, São Paulo - SP, Brazil.